Current Firmware Version: 23.08.01
Current Bootloader Version: 23.1.23
NOTE: Do NOT rename the file. The system will not recognize the file.
How to check firmware and bootloader version.
- Main menu > About
Under Winland Electronics Inc. and TITAN, there will be a line named Firmware. This is your current Firmware version.
Bootloader current version will be located directly below the firmware version.
Please note, version numbers shown in image may not show current version.
-- Please ensure you backup all data and configurations prior to updating the firmware. --
The order of operation for updating firmware should be
Backup Configuration > Factory reset > Firmware Update > Reload configuration
Backing up configurations;
It is highly recommended to back up your EAPro®-Gateway configurations prior to updating firmware.
To save your configuration you will need a USB. (FAT32 Required)
- Insert USB into EAPro®-Gateway
- At Main Menu tap System > Configuration > Save Config > Save To USB
3. To load your configuration after firmware update you will just press load config instead of save config. Reference 3rd image.
To upload the firmware you will need:
A USB (Must be format to FAT32).
Upload the following files below to the USB
Updating Firmware;
-- Please ensure you backup all data and configurations prior to updating the firmware. --
- Download above files onto a USB.
- Insert USB into EAPro®-Gateway
- At Main Menu tap System > Configuration > Update Firmware > Load from USB.
4. Select the current firmware version 23.08.01
5. Verify new version is 23.08.01 and hit confirm.
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- NOTE: After pressing confirm, it's common for the device to stop it's clock (the system may look like it's locked up) while doing it's update. Please wait a minimum of 5 minutes for a confirmation before attempting to reboot the device.
6. Once completed hit OK and manually reboot device.
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